We've all seen the brief: raise awareness, shape new customer behaviors, launch a new product and generate revenue. Historically, this brief has been answered through an advertising campaign. But in a world in which collaboration and experiences often trump one way communications, gaming is fast becoming a bankable marketing strategy. A while back I attended a thought-provoking presentation by Dr. Jane McGonigal , a leading game designer and researcher, about the social benefits of gaming. Dr. McGonigal believes that gamers exhibit four personality traits that are essential for problem solving: urgent optimism social collaboration blissful productivity epic meaning Perhaps inspired by Albert Einstein's quote – "Games are the most elevated form of investigation." – her work focuses on ways to harness gamers' collective intelligence and creativity to solve societal challenges, such as imagining a world without oil, or new ways to bring water to sub-Sa